Refund Policy

1. 14 days, no reason needed

Every payment for NestMarks Pro bought on nestmarks.com or app.nestmarks.com ($3 a month or $30 a year) can be refunded in full if you ask within 14 days of that payment. That covers your first payment and every renewal. You don't have to explain why.

2. How to ask

Email support@nestmarks.com from the address on your NestMarks account, or reply to the receipt email. Include the order number from the receipt if you have it. We reply within two business days.

Web orders are processed by Paddle.com, our reseller and merchant of record, so the refund comes from Paddle to the card or account you paid with. Most banks show it within 5 to 10 business days. You can also find your order and contact Paddle directly at paddle.net.

3. What happens to your library

When a payment is refunded, the subscription it paid for ends and your account moves to the Free plan. Nothing is deleted: bookmarks, collections, tags and notes stay. Free keeps unlimited bookmarks; only Pro extras such as AI organize and the larger upload allowance stop.

4. Cancelling without a refund

Cancel any time at app.nestmarks.com under Settings → Plan → Manage billing. Pro stays on until the end of the period you paid for, then the account moves to Free. Outside the 14 days we don't refund partly used periods, except where the law requires it.

5. Deleting your account

Asking to delete your account stops your subscription from renewing straight away; Pro stays on until the end of the period you paid for. If you restore the account before that period ends, renewal turns back on. After it ends, subscribe again from Settings → Plan. A payment made in the 14 days before you asked to delete can still be refunded as above. See account deletion.

6. Your legal rights

This policy adds to the rights consumer law gives you where you live; it doesn't take any away. Questions: support@nestmarks.com. Operator: Aman-INC.